HisRoom Website Review & Ratings + HisRoom Coupons
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HisRoom Website Review & Ratings + HisRoom Coupons

HisRoom: Products & Services

HisRoom is an online retailer that sells menswear with a few items thrown in for women too. Many of the products are from well-known brands at significantly lower prices than would be paid on the high street. It is the ideal place to shop for men who are looking to meet all their underwear and sleepwear needs at low prices. The extensive range of products includes the following:

Amongst many others, the wide range of brands on offer here include the following famous and much desired brands:

Shopping at HisRoom is a simple and pleasant experience as there are many guides, useful information and features on this website that make it both appealing and consumer friendly. Some of these include the following:

  • Laundry care guide
  • Order tracking
  • Live chat for customer service
  • Men’s fitting room
  • Personal gift shopper
  • Gift certificates
  • Coupons and shipping
  • Underwear glossary
  • Sizing information
  • About men’s underwear and socks
HisRoom: Company Background

Tomima Edmark is the founder and CEO of HisRoom.  In spite of being female, her upbringing and experiences make her an ideal leader for this menswear website.  Her aim is to make the shopping experience as simple as possible, with a wide range of products and brands on offer.  HisRoom also has a sister company, HerRoom.com, and these are both registered under the Andra Group, LP, which was established in 1998.

If customers need to contact customer service then there are 5 different ways that they can do this.  The first is to use the live chat facility offered by HisRoom.  This is great if you need assistance while you are shopping to help you to make informed decisions about your purchases.  The second option is to contact them on the online email form by filling in basic details and outlining the nature of your enquiry.  The third way that HisRoom can be contacted is by telephone and there are two different telephone numbers provided for this.  The first is for residents of the US.  The number given for this is 800-558-6779 and this is a toll free number.  The number for people who live outside the US is 214-838-5860.  A further method of contact is by fax using the number 214-279-0154.  Finally, customers can contact HisRoom in writing.  The mailing address that is provided on the website is 8941 Empress Row, Dallas, Texas 75247.

HisRoom: Customer Feedback & Reviews

HisRoom do not display their own customer testimonials on their website. However, there are many other reviews and customer testimonials available from elsewhere on the Internet. These reviews show a positive experience of shopping at HisRoom with customers being pleased with the products, prices and customer services. At Coupon Cabin, HisRoom received an average of 4.5 stars out of 5. One reviewer, Luke M, wrote the following about the website:

“Bought my Fruit of the Loom t shirts for half of what I would have spent at another site. Color me impressed!”

HisRoom: Business Credibility & Trustworthiness

HisRoom was accredited with the Better Business Bureau (BBB) in September 2012.  They currently have a BBB rating of A+ on a scale of A+ to F.  This is based on the length of time the business has been operating, the information that is available about the company, the number of complaints that the BBB have received for HisRoom and how HisRoom have dealt with these complaints.

HisRoom: Website Popularity & Google Ranking

HisRoom has good website popularity.  Google Page Rank have given HisRoom a page rank of 4 out of 10.  Compete.com estimate that the site received 43,379 visitors during the month of November 2012 and they have given them a page rank of 40,561.  When compared to four other sites that sell similar products, HisRoom is ranked in second position with Undergear.com in first position and Erogenous.com in fifth position.  Alexa.com have given HisRoom a global page rank of 198,931 and a page rank in the US of 38,889.  They say that there are 366 other sites linking in to HisRoom.  Alexa.com also provide some demographic information about typical visitors to HisRoom.  They say that the average visitor is aged between 18 and 24, has no children, is college educated and browses the site from school.

HisRoom: Social Media Presence

HisRoom make good and effective use of social media sites to connect with their customers and to promote their business.  Firstly, they have their own blog which is called Tomima’s Blog.  This is updated regularly with articles that feature their products alongside photographs.  Secondly, their Facebook page has 301 likes and 17 people are talking about this page.  HisRoom use their Facebook page to respond to their customers and to promote their products.  This page is updated on a regular basis.  Finally, HisRoom use Twitter.  They have 221 followers and update their page on a daily basis.

HisRoom: Website Security & Safety

HisRoom display two certificates on their website that confirm that this is a safe site to shop with.  These are from McAfee Secure and Comodo Instant SSL Secure Site.  Further information with regards to the security of HisRoom can be found at Google Safebrowsing Diagnostics.  This states that the site is safe and secure to shop at as they do not host malicious software or act as an intermediary for the infection of other sites.  Also they do not download or install malicious software without the knowledge or consent of the user.  Google Safebrowsing Diagnostics have visited and tested this site 9 times in the past 90 days.

HisRoom: Pricing & Packages

The pricing at HisRoom is excellent as they sell many well-known brands for significantly less than they would cost on the high street and these are even further reduced with the regular discounts, coupons and promotions that are available from this site. Customer reviews are evidence that customers are happy with the prices that they have paid at HisRoom. The prices at HisRoom compare favorably with other sites that sell similar products.  Some examples of the pricing are as follows:

Boxers- there are 171 different products available from a large number of different well-known brands. These cost between $5.99 and $89.
T-shirts- customers have a choice of 416 different designs. The cheapest T-shirt at HisRoom is $4.99 and the most expensive is $186.
Briefs- there are 362 different briefs available here. These are priced at $4.99 to $108.

HisRoom: Shipping Rates & Policies

HisRoom have a clear shipping policy that can be found in the list of various information options at the bottom of the home page.  They offer free standard domestic shipping on all orders over $40.  Shipping rates are displayed on a simple table that outlines the cost dependant upon where you are having goods shipped to and the method of shipping that you choose.  There are sections for the 48 contiguous states, another fo Alaska, Hawaii, protectorates and territories and a final section for APO and FPO addresses.   HisRoom also ship internationally and there is a section outlining the policies and rates for international orders.  HisRoom have partnered with GlobalShopex.com to fulfill international orders.

HisRoom: Payment Methods Accepted

HisRoom offer a wide variety of payment methods to their customers and this makes completing transactions and making purchases as stress free as possible for their customers. Some of the accepted methods of payment on this site are:

  • BillMeLater
  • Visa
  • MasterCard
  • Visa
  • American Express
  • Discover
  • PayPal

International orders may also be paid for using bank wire transfer.

HisRoom: Returns, Refunds & Exchange Policy

There is a clear returns policy at HisRoom.  They offer a 30 day 100% satisfaction guarantee.  Interestingly, however, they do not allow returns on items marked as close-down or on any products that have a price ending in $.99.  All items being returned must be sent to HisRoom Returns, 8941 Empress Row, Dallas, Texas 75247, within 30 days.  The exception to this is bridal items that must be returned within 15 days.  Returns must be unworn with all packaging and tags intact.  HisRoom also offer exchanges on items but this is limited to one item per order.

HisRoom: Product images & screenshots
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